Windshield Replacement & Auto Glass Repair - Fairfax, VA

5 Star Auto Glass - Serving Fairfax County & Surrounding Area w/FREE On-Site Service


Dear Customer,

The following are not exclusive to 5 Star Auto Glass, but the nature of the windshield repair process:

-Chips are evaluated at the time of appointment, prior to the repair, to ensure they can be repaired - not all chips are repairable.

-Laminated glass is a very fragile material, and combined with the pressure required to inject resin into the damage, a chip can further spread/crack during the repair process. If a chip spreads/cracks during the repair process, the repair cost will be waived.

-A chip repair is a structural repair method (not aesthetic), with the ability of providing limited aesthetic benefits for certain types of chips.

-Results vary, and chips do not "disappear" - there will always be "scaring." The type of chip, location, ambient temperature, among other variables, will determine how much "scaring" remains.

-Repairs will appear differently at different angles, and "scaring" will be more visible from inside of the vehicle.

-The majority of before and after representations, you may have seen advertised by national and/or local companies, are usually for marketing purposes, and are not common/realistic repair results.


If the repair develops into a crack, at any time while you own or lease the vehicle, the repair cost will be credited towards a replacement.


5 Star Auto Glass